At Krysta (a brand by Kelvin International Inc.), we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit our website or make a purchase.
1. Information We Collect
We may collect personal information that you provide to us directly such as:
- Contact details (Name, Email Address, Phone Number)
- Shipping and Billing Address
- Payment information (Processed securely via third-party gateways)
- Account credentials for registered users
- Correspondence when you contact our customer support
2. How We Use Your Information
The information we collect is strictly used to enhance your shopping experience:
- To process, fulfill, and ship out your jewellery orders
- To communicate with you regarding your order status or inquiries
- To send marketing emails, promotional alerts, or newsletters (only if you opted in)
- To improve our website functionality, product offerings, and customer service
- To prevent fraudulent transactions and maintain site security
3. Cookies and Tracking Technologies
Like most modern websites, we use cookies and similar tracking technologies to track activity on our site and store certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personally identifiable information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners. We may use third-party service providers to help us operate our business (e.g., shipping carriers, payment processors) and these third parties may be granted access to your information only to perform specific tasks on our behalf.
5. Security of Your Data
The security of your data is important to us. We adopt industry-standard data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
6. Changes to This Privacy Policy
Krysta has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
7. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Email: sales@krystajewellery.com
Address: RRA 013, Old Railway Station Road
Cochin, Kerala – 682018